Resume
IT Support & Networking | Edmonton, Alberta
Profile
Entry-level IT support and networking learner focused on troubleshooting, networking fundamentals, operating systems, and practical technical workflows. Building hands-on experience through structured labs, technical documentation, GitHub projects, and self-directed study.
Current Focus
- CompTIA A+ preparation
- CompTIA Network+ preparation
- Windows troubleshooting
- TCP/IP and DNS fundamentals
- Technical documentation
- GitHub and static website workflows
- AI-assisted workflows for technical projects
Technical Skills
- IT Support
- Help Desk Fundamentals
- Windows Troubleshooting
- TCP/IP
- DNS
- Networking Fundamentals
- Hardware Diagnostics
- Linux Basics
- GitHub
- Technical Documentation
- AI-Assisted Workflows
Projects
Audio and Video Muxing GUI
Built a small Python and FFmpeg project for replacing or appending audio in video files without re-encoding the video stream. This project focused on workflow design, file handling, external dependencies, documentation, and basic troubleshooting.
View Repository | Read Article
Personal Website & SEO Identity Hub
Built and maintained a GitHub Pages website to centralize technical learning, project documentation, external profiles, and written content.
TCP/IP and DNS Troubleshooting Lab
Ongoing networking lab work focused on connectivity testing, DNS lookup behavior, and structured troubleshooting methods for entry-level support scenarios.